SHIPPING & RETURNS


 

DELIVERY DETAILS

  • Economy Delivery: 2 - 4 working days.
    • Packages under the weight of 2 kilos will travel via Royal Mail.
    • Packages over the weight of 2 kilos will travel via Parcelforce Express. 
  • Premium Delivery: Next working day on all orders placed Monday - Friday (excluding Bank Holidays) before 1pm.
    • Packages under the weight of 2 kilos will travel via Royal Mail.
    • Packages over the weight of 2 kilos will travel via Parcelforce Express. 
  • Selecting Delivery Options: At our checkout page, you'll be prompted to fill out your email address before proceeding to delivery options. Once completed, you'll be able to select either Economy or Premium delivery. 
 

RETURNS / REFUNDS

  • You may return an item if it is in an unsatisfactory condition, be it opened, broken, torn, or wrongly measured. 
    • Returns should be made to: JOHNS - The Liquor Cellar, 75 Fore Street, St Ives, Cornwall, TR26 1HW. 
  • If you would like a refund, please contact us via email or telephone to discuss and arrange terms.
  • We are happy to try and resolve any problems you may encounter.